In addition to listening skills, good questioning skills are also vital, successful coaching and therapy is about successful questioning - so what kind or questions can we ask?
- Gathering information – specific, factual or evaluate
e.g What exactly about her words upset you? How many times has this happened? How does this make you feel? This is not necessarily more information for the coach but more learning for the client as they access their answers and hear them.
- Open Questions - These begin with ‘When, What, Where, How, Who etc or alternatively phrases such as ‘tell me more about…’
- Closed Questions - These usually get a yes/no response and are useful for checking or confirming information.
- POWERFUL Questions - These are:
- Focus Attention
What are good opening questions?
- Tell me about….
- How do you feel about…?
- How might others feel?
- What makes you think/say that?
- What have you done in the past?
- Has anything like this happened in the past?
- What can you take from that experience?
- How will it look when you have succeeded?
What are powerful coaching questions?
- What do you want? (Positive)
- What’s important to you about this? (Values)
- How will you know when you’ve got what you want? (Sensory detailed/ TOTE)
- What resources have you got that can support you?
- What is the question you don’t want to ask yourself right now?
- What’s the way to make this really easy?
- What’s the first step?
- And what else?
- When you accomplish your goal and look back on your success, what will you experience? (VAK sensory detail)
- What is getting in the way for you? (Obstacles)